Best Matchmaking Service – LoveAndMatchmaking.com
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Privacy Policy

 

LOVE AND MATCHMAKING, LLC ("LM," "we," "us," or "our") operates this website (www.loveandmatchmaking.com) and other domain names which redirects to this website (collectively the "Website") as well as a number of related services (collectively, the "Services").  Privacy is of great importance to us and we have established this privacy policy ("Privacy Policy") as a means to communicate our information collection, use and dissemination practices. This Privacy Policy applies only to information collected through our Website and not to information collected offline. 


For the purposes of this Privacy Policy, "Personal Information" means contact information (e.g., your name, address, email address, and/or telephone number) and any other nonpublic information that is used or intended to be used to personally identify an individual, and any other non-public information that is associated with that information. "Anonymous Information" means information that is not used or intended to be used to personally identify an individual. 


BY SUBMITTING PERSONAL INFORMATION THROUGH OUR WEBSITE OR SERVICES, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY. YOUR PERSONAL INFORMATION MAY BE PROCESSED BY US IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS OTHER COUNTRIES (INCLUDING THE UNITED STATES) WHERE LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY. 


1. Children. The Website and Services are not directed to children and children are not eligible to use our Services. Protecting the privacy of children is very important to us. We do not collect Personal Information from people we actually know are under 18 years of age. If we later learn that a user is under 18 years of age, we will take steps to prevent the user from utilizing the Website and the Services. 


2. Collected Information. You are not required to provide any Personal Information to use our Website or Services. We only collect Personal Information that you submit to us voluntarily. For example, if you communicate with us through our Website or by sending us an email, we may collect and store any information that is contained in your communications with us. In general, the Personal Information we gather enables us to provide services to you. 


3. Anonymous Information. We collect the following types of Anonymous Information:  Information Collected by Our Servers. Our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol ("IP") address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, clickstream data, and a date/time stamp for your visit. 


4. Cookies.   Like many online services, we may use cookies to collect information. "Cookies" are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. This type of information is collected to make the Website more useful to you and to tailor the experience with us to meet your special interests and needs. If you decide at any time that you no longer wish to accept cookies from our Service for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services. 


5. Disclosure – Third Party Cookies.  We may use third party services such as Google Analytics to help analyze how users use the Website. These services use Cookies to collect information such as how often users visit the Website, what pages they visit, and what other sites they used prior to coming to the Website. We use the information we get from these service providers to improve our Website and Services. They generally collect only the IP address assigned to you on the date you visit the Website or Services, rather than your name or other personally identifying information. We do not combine this information with your Personal Information. The service provider’s ability to use and share information it collects is restricted by its applicable terms and privacy policy. 
 

6. Use of Information


a. Personal Information. We may use your Personal Information to:


i. Provide you with services and customer support
ii. Market to you our products and services (and those of third parties) that we believe may interest you
iii. Respond to your requests, resolve disputes and/or troubleshoot problems
iv. Verify your compliance with your obligations in our Terms of Use or other LM policies
v. Improve the quality of the Website and the Services
vi. Communicate with you about the Website and the Services
vii. We may also use your Personal Information to create Anonymous Information records by excluding information that makes the information personally identifiable to you.
viii. If you subscribe, we will communicate with you via an e-mail newsletter. You can manage the frequency and/or opt out of receiving these communications by clicking the "Unsubscribe" link at the bottom of each email. Please note that even if you unsubscribe or opt-out, we may still send you Website and Services related communications (e.g., emails related to your usage of the Website). 


b. Anonymous Information. Generally, we use Anonymous Information in statistical analysis to help us analyze patterns in the use of our Services. We may, through our use of Cookies, keep you logged into our Website, collect your click-stream data, tailor web content to you and personalize your experience on the Website. We may also use your Anonymous Information to improve our internal operations, notify visitors of updates to our Website and Services, and software and customize the content and layout of the Website and/or Service. 
 

7. Disclosure of Information 


a. Personal Information


As you know, the purpose of our Services is to connect you with other people. By submitting Personal Information, you authorize us to share your Personal Information with other LM users as part of our matchmaking services. In addition, we may disclose certain Personal Information:

i. To third party vendors who help us provide the Services or the Website
ii. To third parties to whom you ask us to send Personal Information, including as set forth above.
iii. To a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, "Affiliates"), in the event we have such Affiliates in the future, in which case we will require our Affiliates to honor this Privacy Policy
iv. In connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy
v. If we believe in good faith that such disclosure is necessary to (a) resolve disputes, investigate problems, or enforce our Terms of Use; (b) comply with relevant laws or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity, in which case we can (and you authorize us to) disclose Personal Information without subpoenas or warrants served on us; or (c) protect and defend our rights or property or the rights and property of you or third parties. 


b. Anonymous Information. We may disclose Anonymous Information without restriction. 
 

8. Feedback.  If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. We will only associate such feedback with your Personal Information with your consent.  
 

9. Accessing and Controlling your Information. You can review and/or change any of your Personal Information by emailing us at info@loveandmatchmaking.com.  


a. You authorize us to use and disclose any new or modified information that you provide in accordance with this Privacy Policy. Please remember, however, if we have already disclosed some of your Personal Information to third parties, we cannot access that Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures. 
b. Upon your request via e-mail, we will delete any Personal Information you have provided to us, including removal from the Lovebase™ database except that we may retain your Personal Information to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and take other actions otherwise permitted by law. Identification verification may be required prior to the deletion of Personal Information. We will endeavor to honor a deletion request within 72 business hours.  
 

10. Information Disclosed to Third Parties 


a. THIS PRIVACY POLICY ADDRESSES ONLY OUR USE AND DISCLOSURE OF INFORMATION WE COLLECT FROM AND/OR ABOUT YOU. IF YOU DISCLOSE INFORMATION TO OTHERS OR OTHERWISE ON OUR WEBSITE, THE USE AND DISCLOSURE RESTRICTIONS CONTAINED IN THIS PRIVACY POLICY WILL NOT APPLY TO ANY THIRD PARTY AND WE ENCOURAGE YOU TO REVIEW THE PRIVACY POLICIES OF THOSE THIRD PARTIES. WE DO NOT CONTROL THE PRIVACY POLICIES OF THIRD PARTIES, AND YOU ARE SUBJECT TO THE PRIVACY POLICIES OF THOSE THIRD PARTIES WHERE APPLICABLE.
b. The Website or Services may contain links to other websites that are not owned or controlled by us. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other websites. When you click on such a link, you will leave our Website or Services and go to another site. During this process, another entity may collect Personal Information or Anonymous Information from you. 
 

11. Foreign use of the Website. Company stores the personal information in a database on its servers. To the extent that you are accessing the Website while domiciled outside of the United States, you acknowledge that the personal information you are providing Company is collected and stored in the United States or other jurisdictions and therefore consent to the transfer of information to and storage of the information outside of your domiciled country and in the United States or other jurisdictions. While your personal information is in another jurisdiction it will be subject to the laws of the jurisdiction and may be accessed by the courts, law enforcement and national security authorities. 
 

12. Canada User Consumer Rights. You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in the personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.
 

13. Safeguards. Company has implemented reasonable technical, physical, and administrative measures in an effort to protect personal information in our custody and control from unauthorized access, loss, misuse, alteration, or disclosure. Notwithstanding such measures, Company does not and cannot guarantee that its security measures will prevent its computers from being illegally accessed, and the personal information on them stolen or altered.
 

14. Changes to this Privacy Policy. This Privacy Policy is subject to revision from time to time on a going-forward basis. We will post any revised version of the Privacy Policy on this page. If we make any material changes to it, we will also send you notice thereof to the last email address you have provided to us. Continued use of our Services following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
 

15. Contact Us.  If you have questions or concerns about our Privacy Policy, please contact us at: Love and Matchmaking, LLC, 2416 West Victory Boulevard, Number 146, Burbank, California 91506, Attention: Legal Department or at info@loveandmatchmaking.com. 


LAST UPDATED: MAY 31, 2019